Shipping & Returns

 Shipping

We ship all our products in biodegradable bags or cardboard boxes as we try do our very best to reduce our environmental impact.

We will aim to dispatch all orders typically within 2-3 business days unless advised otherwise.

Domestic shipping

We ship with Australian Post therefore upon dispatch you will receive an email with your tracking details. Shipping is a flat rate of $10 regardless of size or weight, and waived on all purchases over $80. Unless item stipulates free shipping eg enamel pins.

Please allow 5-10 business days to receive your order and be mindful that public holidays may cause minor delays.

Unfortunately we don't take responsibility for stolen goods we recommend using an Australia Postal Locker for safe collection or adding the signature option to your postage.

International shipping - New Zealand

We ship with Australian Post therefore upon dispatch you will receive an email with your tracking details. Shipping is a flat rate of $15. 

Please allow 14-21 business days to receive your order.

Unfortunately we can't take responsibility for delivered stolen goods.

International - Rest of the World

We ship with Australian Post therefore upon dispatch you will receive an email with your tracking details. Shipping is a flat rate of $25

Please allow 14-21 business days to receive your order, custom delays are out of our control and be mindful that some countries may incur a custom fee, this is payable by the customer and not us.

Unfortunately we can't take responsibility for delivered stolen goods.

 

Exchange/Refund

Should you wish to exchange your goods you may do so within 14 days of receipt. As long as the item is in “as new” condition, Exchange is not guaranteed and is subject to our review of the condition of the returned product. Unfortunately sale items cannot be exchanged and all sales are final. Please be mindful of this when selecting your product.

How to return

Your item will need to be repackaged and posted via a tracked or insured method. We cannot be held responsible for any items not shipped by ourselves. Please contact us us prior any returns.